IT and Communications Platform

IT in use

TCN sees efficient IT and Communications platforms as a pivotal element in the delivery of successful unscheduled care and health services.

TCN has therefore invested in the most comprehensive IT and communications that support the delivery of services and enable ongoing development of service delivery.

TCN uses the HMS MediCall© IT platform which:

  • Has been developed in line with the National Quality Requirements for OOH services
  • Is a browser based system that facilitates a flexible and efficient service by enabling clinicians to access patient information remotely
  • Has a unique reporting and statistical package that provides immediate access to workflow levels to enable TCN to monitor its use of resources in order to maintain an efficient and responsive service to their callers
  • Enables seamless integration of TCN's unscheduled care services
  • Ensures that any clinician involved in telephone triage has up-to-date access to information

See www.hantsmed.com for more information on the HMS MediCall© system.